10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
These 10 free TX-TCO questions are organized by exam domain, so you can see how each part of the Texas TCOLE Telecommunicator Licensing Examination blueprint is tested. Reveal the answer and explanation under each question.
An agency receives notice that one of its licensed telecommunicators has been charged with a Class B misdemeanor. Under the current TCOLE reporting framework, which response is required?
Correct answer: B - Have the chief administrator or designee report the charge within 30 business days of notice
A name-only NCIC query returns a possible wanted-person hit, but the date of birth does not match and no other identifiers have been compared. The telecommunicator should:
Correct answer: D - Relay a possible hit, compare identifiers, and complete required hit confirmation
During a silent 9-1-1 call, the telecommunicator hears electronic tones but no speech. ANI/ALI information is displayed. The appropriate way to continue the call is:
Correct answer: A - Activate the TTY interface, identify the PSAP, and send GA
During a warm transfer of a wireless 9-1-1 call, the caller reports moving from a parking lot into a stairwell. The receiving agency was briefed on the original location. Before leaving the conference, the original call taker must:
Correct answer: C - Verify and relay the current stairwell location, then confirm the handoff
An adult suddenly collapses and is unresponsive. The caller reports, "He takes one gasping breath every 20 seconds." EMS has been dispatched. The caller should now be coached to:
Correct answer: C - Begin chest compressions under the approved telecommunicator-CPR protocol
An eight-year-old whispers that "Mom's boyfriend has a gun" but cannot state the address. The child can see a mail envelope beside the phone and a green street sign through the window. The first question should be:
Correct answer: A - Read the address on the envelope, then the words on the street sign
Two field units transmit urgent updates simultaneously, and neither message is intelligible. Channel control is restored by:
Correct answer: D - Regaining the channel and directing one unit at a time to repeat
A call taker breached a written dispatch standard, but evidence shows responders could not have arrived before the injury even if the standard had been followed. The unproven element of negligence is:
Correct answer: B - Causation
Immediately after handling a responder emergency, a telecommunicator is shaking and nauseated but remains oriented, denies self-harm, and asks for a short break. A sound supervisory response would be to:
Correct answer: A - Provide brief relief, address basic needs, offer support, and monitor recovery
A local elected official asks a telecommunicator to check the official's daughter's boyfriend in TLETS as a private favor. There is no criminal-justice or public-safety purpose. The ethically proper action is to:
Correct answer: D - Decline the query and notify a supervisor under policy
The TX-TCO exam also covers these domains. Drill them in the full free practice test:
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